# Frequently Asked Questions

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### Functionality and Use Cases

#### What specific functionalities does Haiku offer?&#x20;

Haiku provides functionalities such as file analysis, drafting, legal research, and contract analysis. It can also assist in generating plain language summaries of legal documents.&#x20;

#### Can Haiku assist in drafting legal documents from scratch?

Yes, Haiku can assist in drafting legal documents by providing templates and suggesting language based on the context you provide. It is particularly useful for creating initial drafts that can be further refined by legal professionals.&#x20;

#### Can Haiku analyze contracts and draft documents?

Yes, Haiku can analyze contracts and draft documents. It can ingest agreements for analysis and suggest language or revisions to benefit one party or the other.&#x20;

#### Can Haiku draft amendments to existing contracts?

Haiku can guide you through drafting amendments by analyzing the original contract and suggesting changes. However, it requires detailed input about the specific clauses to be amended.&#x20;

#### Can Haiku generate plain language summaries of real text?

Yes, Haiku can generate plain language summaries of legal documents, making complex legal text more accessible to non-legal professionals

#### Can Haiku assist in creating a review matrix for contracts?&#x20;

Haiku can help create a review matrix by analyzing contract terms and provisions. It can generate a bulleted list that can be used as a guide for creating a review matrix.&#x20;

#### Is Haiku capable of handling tasks related to intellectual property rights?

Yes, Haiku can assist with tasks related to intellectual property rights by analyzing relevant contracts and suggesting appropriate language or revisions.

#### How does Haiku compare to other tools like Microsoft Copilot?&#x20;

While both Haiku and Copilot are generative Al tools, Haiku is specifically trained for legal tasks, offering secure file analysis and legal research capabilities. Copilot is more focused on productivity tasks within the MS Office suite.

### Technical Issues and Troubleshooting

#### What should do if I encounter an error message when uploading files?&#x20;

If you receive an error message, ensure the file format is supported and try uploading again. If the issue persists, contact <HaikuSupport@hklaw.com> for assistance.

#### How can I resolve issues with the sign-in page?&#x20;

Check that you have completed all prerequisites, including policy attestation and training. If issues continue, flag the sign-in errors for review and contact your administrator.

#### What steps should I take if Haiku's performance is not as expected?&#x20;

Provide detailed feedback to <HaikuSupport@hklaw.com>, including examples of where the tool went wrong. Experiment with different prompts and provide more context to improve the output.

### Feedback and Improvement Suggestions

#### How can I provide feedback on Haiku's performance?

Feedback can be sent directly to <HaikuSupport@hklaw.com>.

#### Are there any upcoming updates to improve Haiku's capabilities?

Haiku is continuously being developed, with new features and improvements being tested in pilot programs. Stay updated through communications from HaikuSupport.

### Training and Support Resources

#### Where can I find instructional materials for Haiku?

Instructional materials, including videos and prompt guides, are available on the Haiku Help Center. You can access these resources at haiku.hklaw\.com.

#### What support resources are available for using Haiku effectively?&#x20;

Support resources include the Haiku Help Center, and direct assistance from <HaikuSupport@hklaw.com>. You can also access prompt guides and videos to enhance your use of Haiku.

### Additional Questions

#### How does Haiku handle complex legal research tasks?&#x20;

Haiku is equipped to perform legal research by selecting specific sources, including state and federal laws. However, it requires detailed prompts to ensure comprehensive results.

#### Does Haiku support the analysis of audio files for legal purposes?

Currently, Haiku does not support the analysis of audio files such as mp3s. It focuses on text-based document analysis.

#### What is the best way to optimize Haiku's output for document drafting?

To optimize Haiku's output, provide detailed and specific prompts, including examples of desired outcomes. This helps Haiku generate more tailored and accurate responses.

#### How does Haiku ensure the accuracy of its generated content?

&#x20;While Haiku strives for accuracy, all generated content should be reviewed by legal professionals to ensure it meets the required legal standards and is free from errors.

## Retention Policy Notice

In accordance with the firm's retention policy, all files uploaded to Haiku will be deleted after 30 days, and all chats, including their history, will be permanently deleted after 30 days of inactivity (not sending a new prompt). To maintain a record of your files and chats, please download and save copies to iManage. This ensures that you have a backup and can access your files and chat history even after they are removed from Haiku.&#x20;

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